Key Information

1.1 Fulcrum Chambers Limited is a limited company registered in England and Wales (number 7149049) and is authorised and regulated by the Solicitors Regulation Authority (number 541616).

1.2 Our registered office is at Bridge House, 181 Queen Victoria Street, London, EC4V 4EG.

1.3 Our VAT registration number is 990369384.

1.4 You can obtain a copy of the rules and principles of professional conduct that we are subject to by clicking here.

 

Client Engagement

2.1 No client-lawyer relationship between you and Fulcrum Chambers Ltd is created by your use of this website. The only way to become a client of Fulcrum Chambers Ltd is through a mutual agreement in writing after we have completed our standard new client procedures. No responsibility is assumed and no liability is accepted for information supplied or services rendered to someone who is not a client of the firm, unless we have expressly agreed otherwise in writing.

 

Money Laundering

3.1 The United Kingdom’s anti-money laundering and anti-terrorist financing legislation and related regulations issued by The Law Society and the Solicitors Regulation Authority require us to conduct due diligence on new clients and on-going monitoring of existing clients.

3.2 We are required to verify and document the identity and address of every client of Fulcrum (including the beneficial owner or effective controller of a company or trust). Sometimes we are able to verify and document the identity of a client through electronic data sources. If this is not possible, we will ask the client to provide us with the necessary information and documents. Periodically, or if their circumstances change, we may ask a client to provide us with up to date evidence of identity. If we are unable to obtain satisfactory evidence of identity, we will not be able to act or continue acting.

3.3 We are also required to identify the source of monies paid to or controlled by the firm. We cannot accept funds from any source unless the source has previously been disclosed to us and identified to our satisfaction. If payment is made to us in breach of this provision, the funds may be frozen until their source and provenance has been established.

3.4 The legislation which governs money laundering and the financing of terrorism has placed professional advisers, including lawyers, under a legal duty in certain circumstances to disclose information to the National Crime Agency. Where a lawyer knows or suspects that a transaction involves money laundering or the financing of terrorists, he or she may be required to report their knowledge or suspicion to the National Crime Agency. If this happens, we will not be able to inform you that a disclosure has been made or of the reason for it, for legal reasons. We accept no liability for any loss, damage, costs or expenses that you might incur by reason of such disclosure.

 

Complaints and Handling Procedure

4.1 We always try to provide our clients with a quality service in a friendly manner applying the highest standards of professionalism and ethics. Any client who is unhappy with any aspect of the service we have provided is entitled to complain. We aim to investigate complaints fairly and to respond as quickly as circumstances allow.

4.2 If at any time you are unhappy with any aspect of the service we have provided to you, or if you wish to discuss an invoice we have delivered to you, please in the first instance contact the responsible lawyer. If the responsible lawyer is unable to resolve the matter to your satisfaction, or if you would prefer to speak to someone else about the matter, please contact one of our Managing Partners, Warren Foot and Pam Shearing.

4.3 If after our own complaints handling procedure has run its course you are still not satisfied with our response to your complaint or with our handling of the complaint, you may ask the Legal Ombudsman to consider the matter. The Ombudsman’s role, remit and procedures are described on his website (www.legalombudsman.org.uk). The Ombudsman will only consider complaints made by individuals, micro-enterprises and small trusts, charities or associations. Normally a complaint must be notified to the Ombudsman within six months of the client receiving a final written response from the firm about it, or within six years of the date of the act or omission complained about (or if outside of this period, within three years of when the client should reasonably have been aware of it). The Ombudsman can be contacted by writing to PO Box 6806, Wolverhampton WV1 9WJ, emailing enquiries@legalombudsman.org.uk or telephoning 0300 555 0333.

4.4 If a complaint relates to an invoice we have delivered, you may also be entitled to apply to the court for an assessment of the invoice under Part III of the Solicitors Act 1974. If you wish our charges to be reviewed by the court you must apply to the court within one month of the date the invoice was delivered to you. If the invoice has been paid, more than twelve months has elapsed or a judgment has been obtained in respect of the costs covered by the invoice, the court will not order the invoice to be assessed unless special circumstances apply. If the court makes an order in such circumstances, it may attach conditions to the order in respect of the costs of the assessment. Our entitlement to charge interest in respect of an unpaid invoice may not be affected by any complaint you make to the Legal Ombudsman or by any application you make to the court for assessment of the invoice.

 

Professional Indemnity Insurance

5.1 Fulcrum Chambers Ltd maintains professional indemnity insurance in an amount which exceeds the minimum cover required by the Solicitors Regulation Authority. It covers the firm’s professional services in the United Kingdom and worldwide and extends to acts or omissions arising out of our professional services wherever they occur. Details of our primary layer of compulsory professional indemnity insurance cover, including the name of the insurer, will be supplied to clients on request.

 

Privacy and Cookies

6.1 When you access this website, your computer’s browser provides us with electronic information such as your IP address, browser type and access time. The website collects this information to provide you with a good user experience. We also use this information to help us improve the website and to compile statistical data on the use of the website. Further information about cookies and how we use them is available on this website in the Cookies Policy.

 

Data Protection

7.1 Fulcrum Chambers Ltd is registered with the United Kingdom’s Information Commissioner as a controller of personal data under the Data Protection Act 1998. Any personal data collected during your use of this website will be processed in accordance with current United Kingdom data protection laws and for one or more of the following purposes: for the purpose specified in the relevant part of the website; to enable us to supply you with the information or assistance you have requested; to enable us to provide you with information about us, our services and our events; and for any other purpose for which you give your consent. If at any time you wish to have your name removed from our database, please email one of our joint Managing Partners, Warren Foot (warrenfoot@fulcrumchambers.com) and Pam Shearing (pamshearing@fulcrumchambers.com).

 

Electronic Communications

8.1 Electronic communication carries with it certain risks. It might not be secure, or it might be intercepted, carry viruses, distort during transmission or arrive late or not at all. Unless in writing you expressly prohibit electronic communication, we may use email and/or fax to communicate with you and others involved in your matter. Unless we inform you otherwise in writing, email we send to you will not be encrypted. Anyone who communicates with us electronically or who does not expressly prohibit such communication will be assumed to accept the associated risks. We accept no liability for any inadvertent breach of confidence or privilege, or for any loss or damage that occurs, as a result communication by email or fax.

8.2 We operate anti-virus software, which is updated regularly, but we accept no liability for viruses. You must rely on your own anti-virus software. We recommend that you scan all emails and any attachments for viruses before opening them. We also advise you to confirm any advice received by email before acting on it.

8.3 We monitor electronic communications to protect our business, our staff and clients and to ensure that our legal and regulatory obligations and our internal policies and procedures are being complied with.

 

Terms of Use of This Website

9.1 Information about this website
This website is owned and operated by Fulcrum Chambers Ltd, which is an English law firm authorised and regulated by the Solicitors Regulation Authority.

9.2 Application and amendment
Use of this website does not create a client-lawyer relationship and is subject to the terms and conditions set out in this paragraph. These terms of use must be construed, and may be relied on and enforced, independently of each other. We may alter the terms of use at any time by publishing new terms on this website, following which all use of the website will be governed by the new terms. You should check this page from time to time and take notice of any changes we make, as they will be legally binding on you.

9.3 Exclusions of liability
Whilst we believe, and have taken reasonable measures to ensure, that this website is free of viruses, use of the website is at your risk. All liability for loss or damage arising from your use of this website is excluded to the extent permitted by law. Whilst we have taken reasonable care to ensure that the content of this website and the publications on it is accurate and complete, the information on this website and in those publications is for information only and does not constitute legal or professional advice. All liability for loss or damage arising from reliance on such information is excluded to the extent permitted by law.

9.4 Intellectual property rights
Copyright in (and any other intellectual property rights that attach to) the content of this website or the publications on it (including, but not limited to, the ‘Fulcrum Chambers Ltd’, ‘Fulcrum Chambers’ and ‘FC’ marks, logos and branding) is owned by Fulcrum Chambers Ltd. You may download and temporarily store one or more pages of this website for the sole purpose of viewing them. You may print any publication on this website so long as each copy is a complete copy, no amendment is made to it and it is only for personal use or use within your own organisation. None of the content of this website or the publications on it, whether or not permission is granted for downloading, printing or circulation, may be used for the purpose of commercial exploitation. Any other copying, transmission, distribution or storage of such content is prohibited without the prior written consent of Fulcrum Chambers Ltd.

9.5 Publications
The publications on this website provide general information only. They must not be relied on as legal or professional advice. Publications might not contain exhaustive statements of the law, might not be up to date and the information they contain might not be appropriate for your matter or circumstances. Users located abroad should also be aware that laws and regulations may be different outside England and Wales. Before you act or omit to act, you should take specific legal advice on any particular matter that concerns you. If you require legal advice, please contact us.

9.6 Electronic links
Electronic links to this website are prohibited without the prior written consent of Fulcrum Chambers Ltd. Any links to other websites provided by this website have been included for convenience only. Such links do not imply endorsement by Fulcrum Chambers Ltd of the linked website, its provider or its content. We accept no liability for the content of, or for any loss or damage caused by access to, use of, reliance on or software downloaded from, any linked website.

9.7 Governing law
All issues relating to this website, the content of this website and the content of any publication appearing on this website are governed by English law. Unless Fulcrum Chambers Ltd elects otherwise, any dispute relating to such matters shall be subject to the exclusive jurisdiction of the English courts.

9.8 Accessibility
We are committed to promoting equality of opportunity and respect for diversity in employment, in our dealings with clients and others and in the way in which we deliver our services. This website is designed to be accessible to as many users as possible by meeting or exceeding the requirements of current United Kingdom accessibility legislation and internationally accepted guidelines.

9.9 Assistance
If you experience any technical or other issues with this website, please email one of our joint Managing Partners, Warren Foot (warrenfoot@fulcrumchambers.com) and Pam Shearing (pamshearing@fulcrumchambers.com).

 

A specialist corporate and legal consultancy firm of highly experienced professionals

Fulcrum Chambers Ltd is an innovative legal advisory and consultancy business comprising barristers, solicitors and other professionals. We have established ourselves as an award winning firm providing strategic advice and representation for public, private and commercial clients for a range of matters including commercial fraud, corporate governance, due diligence and all regulatory and compliance issues.

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